Automated Phone Message Attack Concern
July 28, 2010
We are committed to protecting your privacy and providing updated security information associated with your Far West Bank accounts. Please be aware that an UNAUTHORIZED individual has been using phone messages in an attempt to obtain debit card numbers and PIN numbers in the Utah County area.
If you receive an anonymous voice message or e-mail, or a message claiming to be from Far West Bank for that matter, in which you are asked to supply your debit/credit card number and PIN –please use extreme caution and do not reveal this information. We do not request this type of information from our customers via phone or e-mail, nor should other financial institutions or card issuers.
More about this security risk:
The local Utah US Secret Service field office has been notified of this situation and is investigating.
Provo, UT and surrounding areas should be on alert.
The following numbers have all been used to perpetrate this scam:
443-912-1000
305-555-5555
888-839-3613
954-447-4110
412-381-2300
954-447-4110
Please do not call these numbers as they may still be active.
If you have received a voice message such as the one described above, and have called the number and supplied your card information, please contact our Card Services Team immediately at (801) 342-6038.